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Legal

Terms and Conditions

Last Updated: May 22, 2026

These Terms of Service, as amended from time to time, together with the other terms, agreements and policies referenced herein (these "Terms") constitute a legally binding agreement between Online Labs, a company incorporated under the laws of Georgia and its affiliates (together, the "Company") and each user of the Company's Services (each, a "Customer"). The Terms govern the manner in which the Customer may use and access the Company's Services.

The Customer's access or use of the Services signifies the Customer's agreement to be bound to these Terms. If Customer does not agree to these Terms, Customer may not register or use the Services.

1. The Services

1.1 The Services

The Company offers its Customers: (i) online educational courses for marketing (the "Online Labs Courses") and other related Content, (ii) support, mentoring, private trainings and other similar services (the "Mentoring"), (iii) access to the Online Labs community (the "Online Labs Community"), and (iv) free Content, available to any visitor of the Company's websites and platforms (the "Free Content") through its websites, platforms, social networks and applications (the "Platforms").

1.2 No Guarantee

Company does not guarantee that any skill, outcome, results, success or opportunities will result from the participation in the Online Labs Courses or any other use of the Services. Our courses are designed solely for educational purposes. Participation does not ensure specific skills, employment opportunities, or financial outcomes. Individual results may vary based on personal effort and market conditions.

With respect to Ads Management Services, Audit Services, and Consulting Services: the Company does not guarantee any specific return on ad spend (ROAS), cost per acquisition (CPA), revenue outcome, or advertising performance improvement. Google Ads results are affected by numerous factors outside the Company's control, including but not limited to: Google algorithm changes, market competition, client website conversion rate, product pricing, seasonal demand, and overall advertising budget. Past results for other clients do not guarantee future results for any specific Client.

1.3 Certificate

Upon successful completion of certain courses and tasks, the Company may issue the Customer a graduation certificate. The issuance of the graduation certificate is at the Company's sole discretion and is subject to the payment of the Fees in full. The graduation certificate has no academic or other implication. The Company may revoke any such certificate at its sole discretion.

1.4 Limitations

Customer may only use the Services for the Customer's own non-commercial personal use (the "Purpose"). The right to use and access the Services is granted only to the Customer and is limited, non-transferable, non-exclusive, and non-sub-licensable. The Services may only be used by individuals who: (i) can form legally binding contracts under applicable law, and (ii) are of the age of eighteen (18) and above. Accessing and using the Services is subject to the Company's Code of Conduct. Subscription accounts are non-transferable and may not be shared with other individuals.

1.5 Modification or Discontinuation

The Company may change or update the Services and Platforms at any time, including the availability of any feature or Content, and may impose limitations or restrictions on certain features and Content, without notice or liability.

1.6 Subscription Services

(a) Automatic Renewal. Certain Services are offered on a subscription basis with automatic renewal. Subscription Services automatically renew at the end of each billing period unless cancelled in accordance with the Cancellation Policy.

(b) Subscription Access. Access to subscription-exclusive content, including live coaching sessions, community features, and monthly content updates, is contingent upon maintaining an active subscription in good standing.

(c) Account Restrictions. Subscription accounts are individual, non-transferable, and may not be shared with other users.

(d) Payment Authorization. For Subscription Services, Customer authorizes automatic charging of the subscription fee at the beginning of each billing period. Customer may cancel at any time through their account dashboard or by contacting [email protected].

(e) Promotional Pricing. Promotional subscription rates remain valid for the duration of continuous subscription as specified in the promotion terms and Order Form.

(f) Suspension for Non-Payment. In case of payment failure, Customer will receive notification and have seven (7) days to update payment information before access is suspended.

2. Google Ads Services

2.1 Scope of Ads Management Services

The Ads Management Services consist of ongoing Google Ads campaign management, optimisation, and reporting on a monthly retainer basis. The specific scope of work is agreed between the Company and the Client prior to commencement. The Company will manage campaigns using its professional judgement and industry best practices. The Company does not guarantee any specific advertising outcome.

2.2 Client Responsibilities

The Client is solely responsible for: (i) maintaining and funding their own Google Ads account and billing setup; (ii) granting and maintaining the necessary account access required for the Company to perform the Services; (iii) ensuring their website, landing pages, and product feeds are functional and compliant with Google policies; (iv) all charges incurred by Google, Meta, or any other advertising platform, regardless of whether those charges result from actions taken by the Company within agreed scope. The Company's fees are separate from and in addition to any advertising spend paid directly to Google or other platforms.

2.3 Account Ownership

The Client retains full ownership of their Google Ads account, Google Merchant Center account, and all associated data at all times. The Company operates as a service provider with delegated access only. Upon termination of the engagement, the Company will remove its access from the Client's accounts. The Client retains all historical campaign data, assets, and account history.

2.4 Audit Services

Audit Services consist of an assessment of the Client's existing Google Ads setup and a written report of findings and recommendations. Free audits cover a limited scope of checks as described on the relevant page of the Platform. Paid audits cover a comprehensive review including Google Ads campaigns, Google Merchant Center, Google Analytics, and website conversion path. Audit reports are advisory only. The Client is responsible for implementing any recommendations. The Company is not responsible for any outcome resulting from actions taken or not taken based on audit findings.

2.5 Consulting Services

Consulting Services consist of advisory sessions delivered via video call. Sessions are pre-paid and non-refundable once the session date has been confirmed. Consulting advice is provided in good faith based on information available at the time of the session. The Company is not responsible for business decisions made by the Client based on consulting advice. The Client makes all final decisions regarding their advertising and business operations.

2.6 Termination of Ads Management Services

Either party may terminate the Ads Management Services retainer by providing at least 30 days written notice by email to the other party. The Company reserves the right to pause or terminate Services immediately if: (i) the Client's accounts are found to be in violation of applicable advertising platform policies; (ii) the Client fails to maintain the account access or funding required for the Company to perform the Services; or (iii) the Client engages in conduct that makes continued performance of the Services unreasonable. Fees already paid for any period in which Services have been delivered are non-refundable.

3. Free Digital Tools

3.1 Tools Provided "As Is"

The Free Tools, including the Google Shopping Spy and Shopping Feed Checker, are provided "AS IS" and "AS AVAILABLE" without warranty of any kind. The Company does not warrant that the tools are accurate, complete, error-free, or suitable for any particular purpose. Feed analysis results, Shopping ad data, and any other tool output are provided for informational purposes only and may not reflect real-time or complete data.

3.2 No Action Obligation

Nothing in the Free Tools output constitutes professional advice. The Company is not liable for any decisions made, actions taken, or costs incurred based on tool output. Use of the Free Tools does not create a client relationship or any ongoing obligation on the part of the Company.

3.3 Data Collection

Use of the Free Tools may require submission of an email address to receive results. By submitting your email address, you consent to receiving the requested tool output and, where applicable, marketing communications from the Company. You may unsubscribe at any time via the link in any email.

3.4 Third-Party Data

The Free Tools may retrieve data from third-party sources, including Google's publicly accessible Shopping results and product feed URLs provided by the user. The Company is not responsible for the accuracy, completeness, or availability of third-party data sources. Tool availability may be affected by changes to third-party platforms or data access policies without notice.

4. Registration

2.1 Account Registration

In order to use the Services, the Customer is required to register and create accounts in the Platforms (the "Account(s)"). The Company reserves the right to refuse a Customer's registration or block Customer's access to the Services at its discretion.

2.2 Account Information

As part of the registration process, the Customer may be required to provide certain personal information and to select a password. The Customer: (i) agrees to provide accurate and complete information; (ii) acknowledges that the Customer is solely responsible for the activity that occurs on the Customer's Account; (iii) agrees to keep Account credentials secured; and (iv) undertakes to notify the Company immediately of any breach of security or unauthorized use of the Account.

5. Online Labs Community, Additional Content, Mentoring and Interactions

The Online Labs Community is operated by the Company, but not necessarily under the Company's control. The Company does not curate, monitor or moderate the Content published by Community members and third parties, including information and messages posted in forums and informal lessons provided by teachers and guest speakers ("Additional Content").

By accessing, participating and/or using the Additional Content and Mentoring, Customer acknowledges that the Customer's access and use thereof is at the Customer's sole discretion and risk, and the Company will not incur any liability with respect thereto.

6. Customer Content

4.1 General

While using the Services, Customer may provide certain Content to be shared, published, displayed, processed, or used by the Company (the "Customer Content"). As between the Customer and the Company, Customer shall remain the owner of all Customer Content.

4.2 License

Customer hereby grants the Company an irrevocable, perpetual, non-exclusive, worldwide, royalty-free, fully paid, sub-licensable right and license to access, use, process, copy, modify, publish, download, store, distribute and display the Customer Content. Customer represents and warrants that Customer owns or has all the necessary rights, consents and permissions to grant the Company this license.

4.3 Restrictions

Customer may not upload, transfer, display, post, send, or otherwise make available to the Services any Customer Content that: (i) infringes any copyright, patent, trademark, trade secret or other right of any third party; (ii) is defamatory, abusive, harassing, threatening, racist, or otherwise harms any person or entity; (iii) is illegal or encourages illegal activity; (iv) contains viruses or any other computer programs designed to interrupt, destroy, or limit the functionality of the Services; (v) creates a false identity or impersonates another person; (vi) violates any applicable local, state, national or international law or regulation; or (vii) includes personal information of others without their permission.

7. Intellectual Property and Right to Use

5.1 Company Intellectual Property

All right, title and interest in the Services is the property of the Company and its licensors. These Terms do not convey to the Customer any interest in or to the Services or the Platforms, except for a limited right of use as set forth herein, terminable in accordance with these Terms.

5.2 Prohibited Use

Customer may not, and may not permit or aid others to: (i) use the Services for any purpose other than the Purpose; (ii) copy, modify, alter, translate, create derivative works, or reproduce the Services or any related Content; (iii) sell, resell, distribute, assign, pledge, or transfer the Services or any related Content; (iv) reverse engineer, de-compile, decrypt, or disassemble the Platforms; (v) bypass any security or access restriction measures; (vi) access the Services via automated means, including crawling, scraping, or caching; (vii) interfere with the integrity or proper working of the Platforms; or (viii) provide any third party access to the Services through Customer's Account.

5.3 Feedback

Any suggestions, comments, ideas, or feedback regarding the Services provided by Customer shall become the Company's sole property without any restrictions. The Company may use any Feedback at its sole discretion, free from any obligation towards Customer.

5.4 Intellectual Property Infringements

To file a copyright infringement notification, please send a written communication to [email protected]. In the event the Company believes the Services may infringe intellectual property rights of third parties, the Company may at its sole discretion: (i) obtain the right to continue to use the Services; (ii) replace or modify the allegedly infringing part; or (iii) require that use of the allegedly infringing Service shall cease, with a prorated refund of any Fees paid for the unused portion of the Term.

8. Privacy; Data Protection; Anonymous Information

6.1 Privacy Policy

Customer acknowledges and agrees that the use of the Services is governed by the Company's Privacy Policy, which shall constitute an integral part of these Terms.

6.2 Anonymous Information

The Company may collect, monitor, and use Anonymous Information (information about use of the Services which does not enable identification of an individual, such as aggregated data, metadata, and analytic information) to provide, develop, maintain, improve, demonstrate and market the Services.

9. Third Party Software and Services

7.1 Sub-processors

Customer acknowledges that the Platforms and Services are hosted and made available by certain sub-processors of the Company. The Company may remove, add or replace its sub-processors from time to time, at its sole discretion.

7.2 Free Software

The Services may include third party "open source" or "Free Software" components that are subject to third party terms and conditions. If there is a conflict between any Third-Party Terms and these Terms, then the Third-Party Terms shall prevail solely in connection with the related third-party component.

7.3 Other Products and Services

By accessing and/or using the Third-Party Services, Customer acknowledges that its access and use of the Third-Party Services are at its sole discretion and risk, and Customer is solely responsible for ensuring such Third-Party Services are in compliance with Customer's requirements and any applicable law or regulation.

10. Fees and Payment

14.1 Fees

Customer shall pay the Company the fees set forth in the order form of the Services purchased (the "Order Form" and the "Fees"). Unless expressly indicated otherwise, Fees are stated in US dollars. The Google Ads Masterclass is offered at a fixed price of US$99 per month with no free trial period. Ads Management Services retainer fees are billed monthly as agreed in the Order Form. Audit Services and Consulting Services are billed as one-time or pre-paid payments as specified at the time of purchase. Access begins immediately upon successful payment. The Company reserves the right to change the Fees of any Services upon reasonable notice to the Client.

14.2 Discounts and Promotions

The Company may offer discounts and other promotions from time to time. Such discounts and promotions may be limited in time, scope, territory, or any other limitations, at the Company's sole discretion. Only one discount or promotion may be applied to a certain purchase, unless explicitly stated otherwise in the Order Form. Discounts and promotional pricing do not apply to the Google Ads Masterclass unless explicitly stated in the Order Form.

14.3 Payment Terms

Customer shall pay the Fees in accordance with the payment terms set forth in the Order Form, either in a one-time payment, in installments, or by monthly or quarterly subscription fee. For Recurring Payment subscriptions, Customer authorizes automatic charging of the subscription fee at the beginning of each billing period. Customer may cancel subscription at any time through their account dashboard or by contacting [email protected]. Cancellation takes effect at the end of the current billing period.

14.4 Suspension; Cancellation; Refunds

The Company's suspension, cancellation and refunds policy for the Google Ads Masterclass and Online Labs Courses is available at: https://onlinelabs.io/refund-cancellation-and-access-policy and shall be considered an integral part of these Terms for course-related Services (the "Access and Cancellation Policy"). Ads Management Services, Audit Services, and Consulting Services are subject to the payment and termination terms set forth in Sections 2 and 10 of these Terms.

Google Ads Masterclass – No Refund Policy. All payments for the Google Ads Masterclass are final and non-refundable. No refunds, credits, or partial refunds will be issued for any reason, including but not limited to cancellation, non-use, or dissatisfaction with the course content. By subscribing to the Google Ads Masterclass, Customer expressly acknowledges and agrees to this no-refund policy.

For all other Services: if the Company is unable to charge the Fees payable for an Online Labs Course, the Customer will have 14 days to settle such overdue Fees. If overdue Fees are not settled within three (3) months, Company may terminate Customer's Account.

14.5 Payment Processing

Customer hereby authorizes the Company, either directly or through a third party's payment processing service, to charge the Fees via Customer's selected payment method. Payments processed by a third party are in such third party's exclusive responsibility and are subject to such third party's terms and conditions.

14.6 Credit Card

Credit card details may be needed to complete the purchase of subscription to the Services. Customer authorizes the Company to continue to charge its credit card or any replacement card for any Installments Payment and Recurring Payment and for any future purchase.

11. Term and Termination

15.1 Term

A Service purchased by Customer will be provided or made available during the term set forth in the Order Form related to such Service, or, if no term is defined in the Order Form, during the term set forth in the Access and Cancellation Policy (the "Access Term").

15.2 Termination or Suspension by Company

Company may terminate or suspend Customer's Account and access to the Services immediately, without prior notice or liability, (A) upon the lapse of all Access Terms, (B) if Customer breaches any of the provisions contained in these Terms, and (C) in events where Company believes Customer is using the Services in a manner that may impose a security risk, cause harm, or create liability. Company may also terminate without cause by providing Customer with a 30-day prior notice, with a pro-rata refund for any pre-paid period post-termination. No such refund shall apply to the Google Ads Masterclass, which is non-refundable under all circumstances.

15.3 Termination by Customer

Customer may terminate the Customer's access to the Services in accordance with the Cancellation Policy.

15.4 Effect of Termination

Unless expressly indicated otherwise in these Terms or in the Cancellation Policy, the termination or expiration of the access to the Services shall not relieve Customer from its obligation to pay due Fees. Upon termination or expiration, Customer shall cease to have access to the Services. Following termination, the Company may, at its sole discretion, delete the Customer Content without retaining any copy thereof.

Subscription Termination. Upon cancellation of a subscription service, Customer's access to subscription-exclusive content will cease at the end of the current billing period. Previously downloaded course materials may remain accessible as specified in the Cancellation Policy.

15.5 Survival

All provisions of these Terms which by their nature should survive termination (including, without limitation, ownership and intellectual property, warranty disclaimers, indemnification obligations and limitations of liability) shall remain in full force and effect following termination.

12. Warranty and Disclaimer

Customer expressly acknowledges and agrees that access to and use of the Services, the Platform, and any related services provided by the Company or any third-party, are at Customer's sole risk and that the entire risk as to satisfactory quality, performance, accuracy and results is solely with Customer.

Except as explicitly set forth herein, the Services and any other products or services are supplied on an "as is" and "as available" basis and without warranties, guarantees or representations of any kind, whether express or implied, statutory, common law or otherwise, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose. Neither Company nor any person or entity associated with the Company warrants that the use of the Services will be uninterrupted, error-free or will meet Customer's specific requirements or expectations.

13. Limitation of Liability

In no event shall Company, its shareholders, directors, officers, affiliates, agents, members, community members, employees or other related parties be liable under any contract, negligence, strict liability, or other legal or equitable theory, for any: (i) special, incidental, punitive, consequential or indirect damages; (ii) loss of or damage to Customer's systems, devices, data, information, goodwill, profits, savings, or pure economic loss; (iii) the failure of industry standard security measures and protections; and/or (iv) the cost of procuring any substitute goods or services.

Customer specifically agrees that Company is not responsible or liable for any unlawful, explicit or otherwise objectionable conduct of any other party on or through the Services, or for any infringement or violation of Customer's rights by any other party, including, without limitation, privacy rights.

To the extent permitted by law, Company's aggregate and total liability for all direct claims, damages and losses (whether in contract, tort or otherwise), is limited to the fees actually paid to the Company for use of the Services in the six months preceding the cause of the claim.

14. Indemnification

Customer shall defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees and agents from and against any and all claims, damages, obligations, liabilities, loss, reasonable expense or costs incurred as a result of any third party claim (i) related to any Customer Content, including infringement or violation of a third party's right; or (ii) resulting from Customer's breach of these Terms.

15. Miscellaneous

15.1 Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions made available through the Services may be governed by additional rules and policies, by which Customer will be bound.

15.2 Compliance

While accessing and using the Services, the Customer will comply with applicable laws.

15.3 Amendments

The Company reserves the right to change these Terms at any time by posting a new version at: www.onlinelabs.io/terms-and-conditions. In the event of a material change, Company shall notify the Customer by posting a notice in the Platforms or by sending the Customer an email.

15.4 Export Control

The Services may be subject to Georgian, U.S. or foreign export controls, laws and regulations, and Customer agrees to comply with all applicable Export Controls.

15.5 Force Majeure

Neither Company nor Customer will be liable by reason of any failure or delay in the performance of its obligations on account of events beyond the reasonable control of a party, which may include denial-of-service attacks, internet failures, strikes, fires, pandemic diseases, acts of God, war, terrorism, and governmental action.

15.6 Governing Law; Jurisdiction

These Terms and its performance shall be governed by the laws of Georgia, without regard to conflict of laws provisions. The parties hereto submit to the exclusive jurisdiction of the courts of Tbilisi.

15.7 Class Action Waiver

Where permitted under applicable laws, Customer and Company agree that each party may bring claims against the other party only in its individual capacity and not as a plaintiff or class member in any purported class or representative action.

15.8 Entire Agreement

These Terms (and the other terms, agreements and policies referenced herein) constitute the entire agreement between Customer and the Company with respect to Customer's use of the Services and supersede all prior or contemporaneous understandings regarding such subject matter.

15.9 Assignment

Company may assign at any time any of its rights and/or obligations hereunder to any third party without Customer's consent. Customer may not assign any of its rights or delegate any obligations hereunder without the prior written consent of Company.

15.10 Relationship of the Parties

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. There are no third-party beneficiaries to these Terms.

15.11 Severability

In the event that a court of competent jurisdiction finds any provision of these Terms to be illegal, invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.12 No Waiver

The failure of the Company to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed by Company in writing.

Educational Disclaimer

This course is for educational purposes only. Results are not guaranteed and may vary depending on the individual. We do not offer guaranteed job placement, certifications from Google, or guaranteed income. Google Ads is a trademark of Google LLC. This course is independently developed and is not endorsed by or affiliated with Google.

This training is designed to help you build skills in online advertising. Results may vary based on individual effort and external factors. This course does not promise specific income levels or career outcomes. It is not affiliated with Meta or its platforms.

This course is for informational and educational purposes only. We make no guarantees of income, success, or employment. This program is not affiliated with or endorsed by TikTok.

Affiliate Program

Online Labs Affiliate Program Terms and Conditions

These Affiliate Program Terms and Conditions, as amended from time to time, together with any other terms, agreements and policies referenced herein (these "Terms") constitute a legally binding agreement between Online Labs LTD, a company incorporated under the laws of Georgia (the "Company") and a participant in the Online Labs Affiliate Program (the "Program"), as hereinafter referred to as an "Affiliate" or "You".

General

These Terms contain the terms and conditions that apply to your participation in the Program. Please read these terms and conditions carefully, as these terms represent a legally binding agreement between Company and You.

By filling out the Typeform provided to you in email by the Company, and sharing your details therein or otherwise indicating your consent (including by starting to participate in the Program or clicking the "I Agree" or similar button indicating consent for these Terms) you certify that: (A) you have read these Terms and understand all of their content; (B) you agree to be bound by all the terms and conditions set forth in these Terms; and (C) you have no conflict or other restriction in entering or performing these Terms.

In case you need more information or have any questions, please send us an email.

Questions about these Terms? We're happy to help.

Email [email protected]